Privacy & cookie policy

Protecting your privacy is a priority for us. In this regard, we undertake to protect the personal data of our online users collected through cookies, tags, tracers (hereinafter in general: “cookies”) and to treat them with the utmost care, in accordance with the legislation in force.

General information

Cookies are files placed on your access device by websites or applications. Such cookies may serve different purposes. A distinction is made between functional cookies (for example, when you make a language choice or when you add purchases to your “shopping cart”), session cookies (temporary) and tracking cookies (which analyse and record the behaviour you adopt on the website in order to offer you an optimal user experience).

Depending on the type of cookie used, the information collected by a cookie may include personal information. In this case, this information will be processed in accordance with our Privacy Policy (below).

Any questions or requests concerning the processing of cookies can be addressed to the following email address:

Types of cookies used

Subject to your prior consent (banner published on our website), we may install the following cookies on your computer, which we distinguish according to their purposes:

Essential/strictly necessary cookies:
These cookies are necessary for the proper functioning of our website and cannot be disabled. They are set up in response to actions you take on our website, such as setting your privacy settings, login credentials or filling out our forms. These cookies make it easier for you to navigate our website (for example, to return to a previous page, etc.).

Non-essential cookies
These cookies are not necessary for the proper functioning of our website but they help us to offer you an improved and personalized user experience.

Functional cookies:
Thanks to these cookies, we can offer you an optimal and personalized operation and experience of using our website. These cookies may be placed on your computer by us or by external providers whose services we have added to our pages.

Analytical cookies:
With these cookies, we can analyze visits to our website and traffic, so that we can measure and improve the performance of our website. These cookies allow us to see which pages are the most popular and what our visitors’ browsing habits are.

Targeted advertising cookies:
These cookies may be placed on our website by our advertising partners. They may be used by these companies to target your preferences and provide you with relevant advertisements on other websites.

Lifetime of cookies
In any case, the lifespan of our cookies will not exceed 13 months.

Cookie management
You can limit the use of cookies or disable them using the settings or options of your browser (Explorer, Edge, Firefox, Chrome, Safari, …).

Through your browser, you can also review and clean some or all of the cookies that are stored on your device. Instructions can be found in the “Help” menu of your browser. Please note that if you delete certain cookies, our website or some of its features may no longer work.

At any time we may update our cookie policy by publishing a new version on our website. We therefore recommend that you consult it regularly.

Privacy Policy

When you express interest in our services or when you rent us a space or use our services, we process personal data about you.

We attach particular importance to the protection of your data. That is why we have drafted this privacy policy to explain to you, among other things, what data is processed and for what purposes.

We guarantee that your personal data is processed in compliance with applicable data protection legislation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data) and are under the responsibility of:
Rue Dieudonné Lefèvre 17
1020 Brussels

Company number: 0542.552.078.

Phone : +32 23 33 81 00

Email :

You will find below the details of the data processing that we are likely to carry out.


As part of our activities, we may collect the following data:

  • Identification data
  • Professional data
  • Bank details
  • Behavioral marketing data


  1. For identification data
    Your identification data allows us to provide you with information on the services provided or likely to interest you as well as on the events of the public incubators of the Brussels-Capital Region.
  2. For professional data
    Your professional data is only used in the context of our business relationship, in particular for coaching and training services.
  3. For bank details
    If you provide us with bank details, these will be used exclusively for the services provided.
  4. For behavioral marketing data
    This behavioral marketing data allows us to better understand your profile and habits and thus anticipate your needs.


When you visit our website, cookies may be placed on your computer’s hard drive. We use cookies to provide an optimal user experience for our repeat visitors. For more information on our use of cookies, please consult our Cookie Policy (above).


Your identification and behavioural data may be communicated to other public incubators in the Brussels-Capital Region.

In addition, in order to optimize the quality and relevance of our services, we may use – for certain activities – partners specialized in their field (including coaching, training, communication, management of our website, activities on social media).

We carefully select all our data processors and ensure that they meet the same level of personal data protection requirements as we offer you (including if our processors are located outside the European Union). We keep an internal register in which all our data processors are listed. If necessary, we may provide you with information about our categories of processors. To do so, simply send an email to the following address:

To this end, we impose personal data protection obligations on each of our subcontractors.

In any case, your data will never be sold.


As part of our activities, videos or photos (targeted or not) may be taken. Unless otherwise ordered by you, we consider that you consent to these shots and their publication on the websites of the public incubators of the Brussels-Capital Region and on their other means of communication.


Your data is kept only for as long as necessary; that is:

  • when you express interest in our services: your data will be deleted 3 years from 31 December following your lack of reaction to our messages.
  • when we provide services: your data will be deleted no later than 10 years from 31 December following the end of our contractual relationship with the exception of your identification data that we will keep for the maintenance of an alumni network


In order to update our database, we undertake to delete or rectify any data concerning you that turns out to be inaccurate.


We guarantee that all technical, organizational and human measures (firewalls, personal passwords, verification system, limited access to files, etc.) are taken to ensure the protection of your data (in particular against loss, misuse, unauthorized access, modification and destruction).

The storage method as well as the security and confidentiality measures of your data are specified in a register of processing activities that we develop and store internally.

In the event of a breach of your personal data, we undertake to notify the Data Protection Authority if justified, as soon as possible and, if possible, no later than 72 hours after becoming aware of it.

However, it goes without saying that you remain solely responsible for the security and confidentiality of your login data (username, password, etc.).

In the event of theft or misuse of your login data, please inform us immediately by e-mail at the following address:


At any time and free of charge, you have the possibility to request:

  • – access to your data and retrieve them in the form of a copy (easily usable and allowing data portability);
  • the erasure of your data;
  • the modification of your inaccurate or incomplete data;
  • limiting the limited use of your data;
  • that your data is not processed (opposition).

To do so, simply send an email to the following address:

Your request will be processed as soon as possible and in any event within one month of receipt of your request.

In accordance with the legislation, you have the right to lodge a complaint with the Data Protection Authority ( if you consider that the processing of your data is unlawful.


We are of course at your disposal if you have any questions about our privacy policy. All you have to do is send us an email at the following address:


Like any policy, the content of our Privacy Policy is intended to evolve. You can consult the latest version on our website.